Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before using the website located at pizzalucemenu.rest (the "Website") or any services offered by Pizza Luce ("Company," "we," "us," or "our"). By accessing or using our Website, placing an order, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

1. Acceptance of Terms

By visiting, browsing, or using pizzalucemenu.rest in any manner, you ("User," "you," or "your") affirm that you are at least eighteen (18) years of age, or if you are between the ages of thirteen (13) and seventeen (17), that you have obtained verifiable parental or guardian consent to use this Website and agree to these Terms. If you are using the Website on behalf of a business entity or organization, you represent and warrant that you have the authority to bind that entity to these Terms, and all references to "you" shall include both you individually and such entity.

If you do not agree to any part of these Terms, you must immediately discontinue your use of this Website and our services. Your continued use of the Website after any modifications to these Terms constitutes your binding acceptance of the revised Terms.

These Terms constitute a legally binding agreement between you and Pizza Luce, governed by and construed in accordance with the laws of the United States and applicable state law. These Terms supplement and do not supersede any other agreements you may have entered into with us.

2. Description of Services

Pizza Luce operates as a food service business providing customers with access to menu information, online ordering capabilities, delivery and carryout coordination, and related food and beverage services (collectively, the "Services"). Our Website serves as a digital interface through which customers may:

• Browse our current food and beverage menu offerings, including pizzas, appetizers, salads, pasta, desserts, and beverages;
• Place online orders for delivery, carryout, or dine-in reservation purposes;
• View pricing, nutritional information, and ingredient details to the extent made available;
• Access promotional offers, loyalty programs, gift card services, and special event information;
• Contact our staff for catering inquiries, group orders, and other food-related requests;
• Create and manage a customer account to facilitate faster ordering and track order history;
• Receive communications regarding order status, promotions, and updates from Pizza Luce.

We reserve the right, in our sole discretion, to modify, suspend, discontinue, or restrict access to all or any part of the Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

Menu items, prices, availability, and hours of operation are subject to change without prior notice. Not all items shown on the Website may be available at all locations or at all times. Pizza Luce makes no guarantee of item availability, and we reserve the right to substitute or cancel items in the event of supply or operational constraints.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of this Website and our Services, you agree to:

• Provide accurate, current, and complete information when creating an account, placing an order, or otherwise interacting with the Website;
• Maintain the confidentiality of your account credentials and promptly notify us of any unauthorized use of your account;
• Use the Website and Services only for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations;
• Be solely responsible for all activities conducted under your account;
• Comply with any additional guidelines, policies, or rules posted on the Website, which are incorporated by reference into these Terms;
• Ensure that any information you provide does not infringe upon the rights of any third party.

3.2 Prohibited Activities

You expressly agree that you will NOT engage in any of the following activities when using this Website or our Services:

• Fraudulent Orders: Placing orders with no intent to pay, using stolen payment credentials, or providing false identity information;
• Unauthorized Access: Attempting to gain unauthorized access to any portion of our Website, servers, databases, or systems connected to the Website;
• Interference: Using any device, software, or routine that interferes with the proper working of the Website, including denial-of-service attacks, introduction of malware, viruses, or other harmful code;
• Scraping and Data Harvesting: Using automated tools, bots, scrapers, crawlers, or other means to collect data from the Website without our express written permission;
• Misrepresentation: Impersonating any person or entity, including any employee of Pizza Luce, or falsely representing your affiliation with any person or organization;
• Spam: Transmitting unsolicited communications, promotional materials, or advertisements through or in connection with the Website;
• Harassment: Engaging in any conduct that harasses, threatens, intimidates, or harms any individual, including our employees and other customers;
• Illegal Activities: Using the Website to engage in or facilitate any activity that violates any applicable law, regulation, or ordinance, including but not limited to consumer fraud laws, food safety regulations, and anti-spam statutes;
• Reverse Engineering: Attempting to reverse engineer, decompile, disassemble, or otherwise derive the source code of any software underlying the Website;
• Unauthorized Commercial Use: Using the Website or any of its content for commercial purposes without our prior written consent;
• False Reviews: Submitting fake, misleading, or incentivized reviews or feedback about our products or services in violation of the FTC's endorsement guidelines.

Violation of any of the above prohibitions may result in the immediate termination of your access to the Website and Services, and may also result in civil or criminal liability.

4. User Accounts

To access certain features of our Website, including saved orders, loyalty programs, and order history, you may be required to create an account. When you create an account, you agree to provide truthful and complete registration information. You are responsible for maintaining the security of your password and for all activity that occurs under your account.

You must notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other security breach. We will not be liable for any loss or damage resulting from your failure to protect your account credentials. We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.

5. Intellectual Property Rights

5.1 Ownership

All content available on pizzalucemenu.rest, including but not limited to text, graphics, logos, icons, photographs, audio clips, digital downloads, data compilations, software, and the overall design and arrangement of the Website (collectively, "Content"), is the exclusive property of Pizza Luce or its content suppliers and is protected by United States copyright, trademark, trade dress, and other applicable intellectual property laws.

5.2 Limited License

Subject to your compliance with these Terms, Pizza Luce grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Content solely for personal, non-commercial purposes related to your use of our food services. This license does not include the right to:

• Reproduce, distribute, publicly display, or create derivative works from any Content;
• Use any data mining, robots, or similar data gathering and extraction tools;
• Download or copy account information for the benefit of any third party;
• Use any meta tags or other "hidden text" utilizing our name or trademarks without our express written consent.

5.3 Trademarks

The name "Pizza Luce," our logo, and all related marks, names, slogans, and trade dress are trademarks or registered trademarks of Pizza Luce. Nothing in these Terms grants you any right to use our trademarks, trade names, service marks, logos, or domain names without our prior written consent. Unauthorized use of any of our trademarks is strictly prohibited and may violate applicable trademark law.

5.4 User-Generated Content

If you submit, post, upload, or otherwise transmit any content to the Website (including reviews, comments, photos, or feedback), you grant Pizza Luce a worldwide, perpetual, irrevocable, royalty-free, fully sub-licensable license to use, reproduce, modify, adapt, publish, translate, distribute, perform, and display such content in any media or format. You represent and warrant that you own or have the necessary rights to grant this license, and that your content does not violate any third-party rights or applicable law.

6. Payment Terms and Ordering

6.1 Pricing and Fees

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable sales taxes, delivery fees, service charges, or gratuity unless explicitly stated. You are responsible for paying all such additional charges associated with your order.

6.2 Payment Authorization

By submitting an order through the Website, you authorize Pizza Luce (or its authorized payment processing partners) to charge your designated payment method for the total amount of your order, including all applicable taxes and fees. You represent and warrant that you are the authorized holder of the payment method used, and that all payment information provided is accurate and complete.

6.3 Order Confirmation

An order confirmation does not constitute our acceptance of your order. We reserve the right to refuse, cancel, or limit any order at any time for any reason, including but not limited to item unavailability, pricing errors, suspected fraud, or capacity constraints. If we cancel an order after payment has been processed, we will issue a full refund to your original payment method.

6.4 Refund and Cancellation Policy

Refund and cancellation requests are handled on a case-by-case basis. Due to the perishable nature of food products, we may not be able to accept cancellations once an order has entered preparation. If you experience any issue with your order, please contact us promptly at [email protected]. We are committed to customer satisfaction and will work to resolve any issues in a fair and timely manner.

6.5 Third-Party Payment Processors

We may use third-party payment processors to handle transactions. Your use of such processors is subject to their own terms and privacy policies, and we are not responsible for any errors, delays, or security breaches attributable to such third parties.

7. Disclaimers and "As-Is" Basis

THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH IT ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIZZA LUCE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE AVAILABLE, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
• WARRANTIES AS TO THE ACCURACY, COMPLETENESS, RELIABILITY, OR CURRENTNESS OF ANY CONTENT, MENU INFORMATION, NUTRITIONAL DATA, OR ALLERGEN INFORMATION DISPLAYED ON THE WEBSITE;
• WARRANTIES THAT ANY DEFECTS IN THE WEBSITE OR ITS SOFTWARE WILL BE CORRECTED;
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITE OR SERVICES.

Pizza Luce does not warrant that the Website is free of viruses or other harmful components. You assume full responsibility for all costs associated with any servicing, repair, or correction required as a result of your use of the Website.

While we strive to provide accurate allergen and nutritional information, our food products are prepared in facilities that handle common allergens, including gluten, dairy, eggs, nuts, and soy. Customers with severe food allergies or dietary restrictions are urged to contact us directly before placing an order. We cannot guarantee that any menu item is completely free of allergens.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES FEDERAL AND STATE LAW, IN NO EVENT SHALL PIZZA LUCE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES;
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING OUT OF YOUR USE OF THE WEBSITE OR SERVICES;
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS;
• ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE;
• DELAYS OR INTERRUPTIONS IN SERVICE, INCLUDING DELIVERY DELAYS DUE TO WEATHER, TRAFFIC, OR OTHER CONDITIONS BEYOND OUR CONTROL.

THESE LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF PIZZA LUCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

NOTWITHSTANDING ANY DAMAGE THAT YOU MIGHT INCUR, THE ENTIRE LIABILITY OF PIZZA LUCE AND ANY OF ITS SUPPLIERS UNDER ANY PROVISION OF THESE TERMS SHALL BE LIMITED TO THE GREATER OF (A) THE AMOUNT ACTUALLY PAID BY YOU TO PIZZA LUCE IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability for consequential or incidental damages, so the above limitations may not apply to you in their entirety.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Luce and its officers, directors, employees, agents, contractors, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Website or Services in any manner not expressly authorized by these Terms;
• Your violation of any applicable law, rule, or regulation;
• Your infringement of any intellectual property or other rights of any third party;
• Any content you submit, post, or transmit through the Website;
• Any fraudulent, harmful, or misleading activity conducted through your account.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claims. You agree not to settle any matter without our prior written consent.

10. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them, including non-contractual disputes or claims, shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pizza Luce's principal place of business is located, without regard to any conflict of law principles that would cause the laws of another jurisdiction to apply.

To the extent not subject to arbitration as set forth in Section 11 below, you irrevocably submit to the exclusive personal jurisdiction and venue of the state and federal courts located within the applicable jurisdiction of Pizza Luce's principal place of business for the resolution of any disputes not subject to arbitration. You waive any objection to the laying of venue in such courts and waive any objection that such courts are an inconvenient forum.

These Terms are subject to applicable United States federal law, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) with respect to unfair or deceptive acts and practices, and any other applicable federal consumer protection statutes. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA) and other California-specific consumer protection laws.

11. Dispute Resolution and Arbitration

11.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first contact Pizza Luce at [email protected] and attempt to resolve the dispute informally. We will make reasonable efforts to resolve the matter within thirty (30) days of receiving your notice. If we are unable to resolve the dispute informally within that period, either party may proceed to binding arbitration as set forth below.

11.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT OR DISPUTES SEEKING INJUNCTIVE OR EQUITABLE RELIEF TO PROTECT INTELLECTUAL PROPERTY RIGHTS, ALL DISPUTES ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE SHALL BE RESOLVED THROUGH BINDING ARBITRATION IN ACCORDANCE WITH THE COMMERCIAL ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION (AAA), AS MODIFIED BY THESE TERMS.

The arbitration shall be conducted in English, on an individual basis, and shall not be consolidated with any other arbitration or proceeding. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this arbitration provision.

11.3 Class Action Waiver

YOU AND PIZZA LUCE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims.

11.4 Small Claims Court

Notwithstanding the foregoing, either party may bring an individual action in small claims court if the claim qualifies and remains in such court.

12. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or resources, including but not limited to delivery platforms, social media pages, payment processors, and mapping services. These links are provided solely for your convenience. Pizza Luce does not endorse, control, or assume any responsibility for the content, privacy policies, or practices of any third-party websites or services.

Your interactions with third-party websites and services are governed by the terms and privacy policies of those third parties. We strongly encourage you to review those policies before engaging with any third-party service. We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of any third-party content, goods, or services.

13. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated by reference into these Terms of Service. Our Privacy Policy describes how we collect, use, store, and disclose personal information in connection with your use of the Website and Services. By using the Website, you consent to our collection and use of your personal information as described in our Privacy Policy. If you are a California resident, your rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) are further described in our Privacy Policy.

14. Term and Termination

14.1 Duration

These Terms shall remain in full force and effect for as long as you use the Website or maintain an account with Pizza Luce, unless terminated earlier in accordance with these Terms.

14.2 Termination by You

You may terminate your account and discontinue use of the Website at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligation to pay outstanding amounts owed to us.

14.3 Termination by Us

Pizza Luce reserves the right, in its sole discretion and without prior notice or liability, to suspend or terminate your access to the Website and Services, or any portion thereof, for any reason, including but not limited to:

• Your breach of any provision of these Terms;
• Suspected fraudulent, abusive, or illegal activity;
• Extended periods of account inactivity;
• Our decision to discontinue or materially modify the Website or Services.

14.4 Effect of Termination

Upon termination, your right to use the Website and Services shall immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

15. Changes to Terms of Service

Pizza Luce reserves the right to modify, update, or revise these Terms of Service at any time in its sole discretion. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide you with additional notice (such as by email or a prominent notice on the Website).

Your continued use of the Website after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue your use of the Website and, if applicable, close your account. We encourage you to review these Terms periodically to stay informed of any updates.

16. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable under any applicable law or by a court of competent jurisdiction, such provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be deemed severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.

The parties agree that any such invalid or unenforceable provision shall be interpreted and applied in a manner that most closely reflects the original intent of the parties as expressed in these Terms.

17. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by Pizza Luce on the Website, constitute the entire agreement between you and Pizza Luce with respect to your use of the Website and Services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

No waiver by Pizza Luce of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition, and any failure by Pizza Luce to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. A waiver is only effective if made in writing and signed by an authorized representative of Pizza Luce.

18. Force Majeure

Pizza Luce shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, fire, flood, war, terrorism, government action or regulation, labor disputes, supply chain disruptions, power failures, internet outages, or any other event of force majeure. In such circumstances, our obligations shall be suspended for the duration of the force majeure event, and we will make reasonable efforts to resume normal operations as soon as practicable.

19. Electronic Communications and Notices

By using the Website and providing your email address, you consent to receive electronic communications from Pizza Luce, including but not limited to order confirmations, account notifications, and promotional materials (subject to your marketing preferences). You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All notices to Pizza Luce under these Terms shall be sent via email to [email protected] or via mail to our address on file. Notices shall be deemed effective upon confirmed delivery.

20. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, your rights, or any aspect of our Services, please contact us using the following information: